Design Thinking For Managers

Design thinking is a non-linear, iterative process that is used by cross-functional teams to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.

2 Days course

• Understanding the concept of Design thinking
• Listening and empathizing techniques (User research methodologies)
• Use of diagrams and maps in design thinking (empathy mapping, affinity diagrams, journey maps)
• Framing and ideation techniques (Ideation methods include brainstorming, mind-mapping, sticky-notes ideation, fast ideation, deep analysis, divergent and convergent thinking
• Storytelling- – improvisation, scenario planning, development of scenarios, evaluation tools
• Enabling design thinking in teams